services and collections

• connect2 manages the booking process for you by automating administrative tasks from beginning to end. This includes scheduling people, places and necessary resources via a colour coded calendar

• Eliminates the need for staff involvement in the booking process 
• Makes the booking process quick and easy 
• Promotes effective time management for the staff and resources required for each booking

confirmations

• Once a booking is made, an automated email is sent to the user, detailing their booking with a reference number

• Bookings can be easily tracked by a member of staff should their be a query or amendment to be made  

• Using customisable forms, you are able to collect all the information you need at the very first stage 
• This may include contact details and their request description as well as logic questions, which will automatically determine the scheduling plan and member of staff assigned to the service

• Set up the forms to suit the needs and requirements of your department 
• Collect information online without the need for staff to make telephone calls as a follow up bookings
• Use the information collected to build on your database for future promotions 

• Use the recurring booking functionality to quickly make a booking that occurs on more than one occasion. For example, if there is a weekly trip to the local retirement centre, the user can book their place on the coach for every week in just one booking

• Speeds up bookings and makes it much more convenient than completing each booking individually
• Ensures that bookings are made in advance to guarantee availability

• Add the events module to combine your services with your events, for example providing transport for a local concert

• Enhances functionality to make your services much more convenient